What is the biggest difference between Chem-Dry and a steam cleaner?
The biggest difference is that Chem-Dry does not use as much water as a
steam cleaner. The main reason for this is that Chem-Dry’s cleaning
solution is hot, carbonated mineral water, not soap based, so it does not
take as much water to extract
the dirt and pollutants from the carpet. |
How soon can I be back on my carpets after Chem-Dry has cleaned them?
Usually in 1-2 hours. Since Chem-Dry does not use as much water, your
carpets dry faster and have less chance of moulds developing in
over-wet carpets. |
What are the
services provided by Chem-Dry?
Besides carpet cleaning, Chem-Dry offers a wide range of cleaning
services, including area rugs and upholstery cleaning. We have
specialty products for tough problems too, such as pet urine and
odor, and red stain removal. |
How can I determine what method of cleaning will work best for my upholstery?
The cushions or platform on the upholstery will often have a label that gives cleaning
instructions. We are recommended by many leading manufacturers and you may find that
Chem-Dry is the recommended method of cleaning on the label. If there is no label,
our technicians are trained to know how to test the upholstery for which type of
cleaning method will work best. |
Do I have to be home the whole time while my carpets/upholstery are
being cleaned?
No. If you want to be
there just to let our technician in and get started, then go about your
errands and return before completion that’s okay. Alternatively our technician can just lock the door behind
them and put a key through the letterbox. Our technicians have been
thoroughly vetted so we can do whatever you feel comfortable with. |
Are
the products used by Chem-Dry safe and non-toxic?
Yes. They are generally recognized as safe and non-toxic. Since
young children and pets are on the carpets most often, it is safe
for them. |
What kind of prep work do I need to do before the technician arrives?
Just move any breakables, or smaller items of furniture, such as coffee tables, magazine
racks etc out of the way. We will move what one technician can safely move
(such as the suite, empty sideboards etc). We will not move any computers,
televisions, stereos, electronics, china cabinets, pianos, and in bedrooms
we only clean the traffic areas unless the bed has been stripped and any
items below it moved out. |
What methods of payment are acceptable?
We accepts Switch, Delta, Visa, Mastercard and most other major cards, checks, and of course,
cash. |
How long does it take to get an appointment?
Not long at all, usually we can visit to do a quotation within a couple days.
Then we can usually clean within a week. If you have a more urgent
requirement please call to discuss it, we may have earlier appointments. |
